Returns & Exchanges
At BoardCo, we want to ensure you have the perfect gear for your next session. If you are not 100% satisfied with your purchase, you can return or exchange your equipment within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in new, unused condition.
Ship It Back
Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned gear, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing